Patient and Family
Advisory Council
What is PFAC?
The Patient & Family Advisory Council is a diverse group of individuals, including patients, family members, and hospital staff, who collaborate to enhance the quality, safety, and overall care experience at Great Falls Hospital.
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Mission Statement
Capture patient and family perspectives to advise on policies, programs, care practices, and quality-improvement initiatives.
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Committee Scope
May include quality improvement, patient safety, communication, service delivery, patient satisfaction, and patient education.
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Why Join PFAC?
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Who Can Join?
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How To Join?
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Patient/Family Advisors?
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Staff Role
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Chair & Co-Chair?
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WHAT IS PATIENT & FAMILY ADVISORY COUNCIL?
The Patient and Family Advisory Council (PFAC) provides a dedicated space for patients and their loved ones to collaborate with our team. Together, we work to enhance care delivery, elevate the patient experience, and support ongoing improvements across our surgical hospital.
WHY JOIN PFAC?
- Share your experiences as a patient or family member.
- Help us identify strengths and opportunities to improve care and services.
- Collaborate with hospital staff to create meaningful change.
- Contribute your voice to projects that enhance patient care, education, and the overall experience.
WHO CAN JOIN?
We invite patients, their families, and hospital team members, including nursing, administration, quality, inpatient nursing, and surgical staff.
All you need is your experience and your viewpoint. No special qualifications needed.
COMMITTEE RESPONSIBILITIES?
- Attend and participate in scheduled council meetings (quarterly and as needed).
- Review and provide feedback on patient education materials, discharge instructions, and patient experience initiatives.
- Offer input on quality and safety efforts, facility design, communication approaches, and service delivery improvements.
- Share recommendations with hospital leadership, the Governing Board, or the QAPI/Safety Committee.
Do you want your voice heard?
Ready to make a difference? Start your application process here. Limited spots available, but all applicants will be considered for future openings. For questions, please reach out to Marianne Gliko via email, marianne.gliko@gfclinic.com, or by phone at 406.771.3212.